Privacy Policy
1. Who we are
CheckMate ("we", "us", "our") provides property title verification and due diligence services. This policy explains what personal data we collect through [www.FiveCheckMate.com], why we collect it, and how we protect it.
2. Information we collect
When you request a verification or contact us, we may collect: your name, phone number, email address, property location and documents (such as sale deeds, ID proofs, tax receipts, and Khata certificates), and any details you share in the enquiry form.
3. How we use your information
We use this information to: assess and carry out the title verification you've requested, communicate with you about your case, coordinate with empanelled advocates and government record offices on your behalf, issue invoices and receipts, and improve our services.
4. Legal basis and consent
We process your data on the basis of your consent when you submit a form or engage our services, and where necessary to perform the due diligence contract you've asked us to carry out.
5. Sharing your information
We share property documents and case details only with the empanelled advocates, government registries, and record offices directly involved in verifying your property. We do not sell your personal data. We may disclose information where required by law or a valid court order.
6. Data retention
We retain case documents and reports for 6 Months only after an engagement ends, to support any follow-up queries or disputes, after which they are securely deleted unless a longer period is required by law.
7. Data security
Documents you share with us are stored using encrypted transfer and access-controlled storage. Access is limited to team members and advocates directly working on your case.
8. Your rights
You may ask us to confirm what personal data we hold about you, correct inaccurate data, or request deletion of data we no longer need to retain for legal or contractual reasons. To exercise these rights, contact us at [legal@5checkmate.com].
9. Cookies
Our website may use essential cookies to remember your form progress and, if enabled, analytics cookies to understand site usage. You can control cookies through your browser settings.
10. Changes to this policy
We may update this policy from time to time. The "Last updated" date at the top will reflect the most recent revision.
11. Contact us
For any privacy-related questions, write to us at [legal@5CheckMate.com] or 13-6-822/18, Bapu Nagar, Langarhouse, Hyderabad 500008.